At DigitAstra, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
a. Personal Information
When you engage with us—by registering, filling out forms, subscribing to newsletters, or contacting us—we may collect:
- Your name
- Email address
- Phone number
- Company details
- Payment information
b. Non-Personal Information
We automatically collect data related to your interaction with our website, such as:
- IP address
- Browser type
- Pages visited
- Time spent on site
- Referring/exit URLs
c. Cookies and Similar Technologies
We use cookies to enhance user experience, gather general visitor information, and track visits to our website. You can control cookies through your browser settings, but doing so may limit certain site features.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Process transactions and send confirmations
- Respond to your inquiries or requests
- Personalize your experience on our website
- Send promotional communications, which you can opt out of at any time
- Improve our website functionality, services, and customer support
- Comply with legal requirements
3. How We Protect Your Information
We take data protection seriously and implement the following measures:
- Encryption: Sensitive data like payment information is encrypted via SSL.
- Access Control: Only authorized personnel have access to your personal data.
- Regular Security Audits: We monitor our systems for vulnerabilities and apply appropriate safeguards to protect your data.
While we strive to protect your information, no method of data transmission over the internet or method of storage is fully secure. We cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- With Service Providers: We may share your information with trusted third-party vendors to perform services on our behalf, such as payment processing and email distribution.
- Legal Obligations: We may disclose your information to comply with legal requirements or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger or acquisition, your personal information may be transferred to the new owners.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, we securely delete or anonymize your data.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to your personal information.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request that we delete your personal information, subject to legal requirements.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to third-party sites or services. Please note that we are not responsible for the privacy practices of those sites. We recommend you review their privacy policies when visiting such websites.
8. International Data Transfers
If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries. By using our services, you consent to this transfer.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such data, we will take steps to delete it promptly.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Effective Date” at the top. We encourage you to review this page periodically to stay informed about our practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
DigitAstra
Email: support@digitastra.com
Phone: +91-9663316732
Address: No 2 First Floor 4th Main Road BHEL Officers Layout, SRK Garden, Tilak Nagar, Jayanagar, Bengaluru, Karnataka – 560041